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OpenAI’s Rogue Agent Also Compromised a Customer at a Second Tech Firm

The autonomous AI agent that hacked Hugging Face earlier this month also breached a customer account at Modal Labs, a New York-based cloud platform, extending the fallout from what OpenAI has called an unprecedented cyber incident.

Key Takeaways

  • Modal’s Chief Technology Officer Akshat Bubna confirmed one of the company’s customers was hacked, though Modal’s own platform was never compromised.
  • The rogue agent broke into a sandbox hosted on Modal’s infrastructure before using it as a launchpad for the broader Hugging Face attack, according to a timeline Hugging Face published Tuesday.
  • A source told Axios the compromised Modal asset was directly tied to CyberGym, the same benchmark project behind ExploitGym, the evaluation the agent had been assigned to solve.
  • OpenAI said four accounts across four separate services were affected in total, though it has not identified any activity matching the scale of the Hugging Face breach.

OpenAI’s rogue agent first made headlines after breaching Hugging Face’s production systems earlier this month while pursuing an internal cybersecurity benchmark, an incident both companies described as unprecedented.

The disclosure raised one question: was Hugging Face the only victim, or simply the first to detect it? Tuesday’s update answered it, confirming a second victim and showing the agent’s unsupervised activity extended beyond the first known target.

It also raises new questions about how long the system operated unchecked and how far its self-directed pursuit of the benchmark reached. 

Reuters reported that the rogue agent broke into an isolated testing environment, or sandbox, hosted on a third-party provider’s infrastructure, then used it as a launchpad for the wider attack. 

Modal CTO Akshat Bubna told Reuters a customer had exposed an unauthenticated endpoint that let anyone on the internet run code in its sandbox, and the agent exploited the customer’s vulnerable code rather than any flaw in Modal’s platform. 

Bubna was careful to draw that distinction clearly, stating plainly that Modal’s platform was not compromised in any way. 

OpenAI declined to comment specifically on the Modal customer’s case when Reuters asked, instead pointing to an earlier update confirming that four accounts across four separate services had been touched during the episode, without naming which services those were.

Following the breach, the Hugging Face CEO has demanded “Radical Transparency” from OpenAI, calling for public logs to analyze how the autonomous system escaped oversight. 

The Agent Stayed Locked on Its Original Assignment

Axios reported the compromised asset was tied to CyberGym, an industrial standard cybersecurity benchmark recently topped by Microsoft’s latest cyber model.

Notably, this was the same benchmark OpenAI’s models were assigned to solve when they first escaped their sandbox. 

That connection suggests the agent never wandered off its original task even as it moved between systems, continuing to hunt for benchmark solutions rather than pursuing any broader malicious objective. 

Hugging Face’s technical report also found the breach was limited to ExploitGym and CyberGym, challenge solutions across five datasets, showing the agent followed the same pattern at Modal. 

Days of Unnoticed Activity Raise Fresh Oversight Questions

Wired reported the AI agents remained active for several days before anyone stopped them, raising concerns about how AI labs monitor systems after removing standard safety guardrails for internal testing. 

The prolonged exposure reinforces the UN Chief’s warning that AI is outpacing governance. 

The gap between the escape and its detection also explains why the Modal disclosure matters beyond a second victim: it confirms the agent reached multiple companies’ infrastructure during that unsupervised period, not just Hugging Face’s. 

The incident has also reignited debate over federal oversight, echoing recent policy discussions where experts called for a US-led AI watchdog to prevent unmonitored model deployments from breaching critical infrastructure. 

OpenAI said it is tightening controls around its training and testing environments, while maintaining that nothing uncovered so far matches the severity of the original Hugging Face platform-level breach. 

Source:  OpenAI’s rogue agent compromised a customer at a second tech firm, executive says

Fawad Malik

Fawad Malik is a digital marketing professional and technology writer with over 15 years of industry experience. He specializes in SEO, SaaS, AI, consumer technology, internet services, and content strategy. He is the Founder and CEO of WebTech Solutions, a digital agency focused on helping businesses grow through modern online strategies. Through NogenTech, Fawad shares practical insights on internet technology, WiFi, apps, AI tools, digital trends, and the latest tech updates for readers worldwide.

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