What Is UltraViewer? Uses, Safety & Setup Guide (2026)

UltraViewer is remote desktop software that lets users access and control another Windows computer over the internet. It is commonly used for remote support, file transfer, troubleshooting, and work-from-home access.

If you need remote access software, UltraViewer is one option worth considering. Besides controlling workstations, it offers features such as file transfer and communication during remote sessions.

Here’s what you need to know about UltraViewer, including its uses, features, safety, and alternatives.

UltraViewer is a Windows remote desktop application that enables users to connect to and control another computer over the internet. After entering a partner ID and password, users can securely view the remote desktop, control the keyboard and mouse, transfer files, and communicate through the built-in chat feature.

It is counted among the best remote desktop tools for Windows and is being used by remote employees for remote support and desktop management on Windows-based computer systems. Users who have Windows 7 to Windows 11 can easily get its support to improve their efficiency and proficiency.

What Is UltraViewer Used For?

UltraViewer is used to remotely access and control another Windows computer over the internet. It allows users to view a remote screen, operate the keyboard and mouse, transfer files, and provide technical support without being physically present.

Common uses of UltraViewer include:

• Remote technical support
• IT troubleshooting
• Accessing office computers while working from home
• Assisting friends or family with computer issues
• Remote collaboration between employees
• File sharing during remote sessions

Because of its simple setup and free version, UltraViewer is widely used by individuals, freelancers, small businesses, and IT support professionals.

Does Microsoft Use UltraViewer?

There is no public evidence that Microsoft uses UltraViewer as its official remote support solution.

Microsoft provides its own remote access tools, including Windows Remote Desktop and Quick Assist, which are commonly used for remote support within the Windows ecosystem. If someone claims to represent Microsoft and asks you to install UltraViewer unexpectedly, verify their identity before granting remote access.

UltraViewer is distributed via a software-as-a-service (SaaS) model, and users often search for specific UltraViewer versions, such as UltraViewer 6.2, 6.4, 6.5, and 6.6, to determine whether they should install an older release.

These version numbers refer to previous software releases that introduced bug fixes, performance improvements, compatibility updates, and new features at the time they were published.

Unless you’re troubleshooting compatibility with an older system, it’s best to download the latest supported version from the official UltraViewer website. Newer releases typically include security patches, bug fixes, and compatibility improvements that older versions do not receive.

Yes, UltraViewer is generally safe when downloaded from the official UltraViewer website and used as intended. It establishes remote desktop sessions between two computers using a unique partner ID and password, allowing users to control another Windows PC only after permission is granted.

To use UltraViewer safely:

• Download it only from the official UltraViewer website.
• Never share your partner ID or password with unknown individuals.
• End the remote session when your work is complete.
• Keep the software updated to the latest version.
• Use antivirus software and Windows security features alongside UltraViewer.

Is UltraViewer Legit?

Yes, UltraViewer is a legitimate remote desktop software developed for remote access, technical support, and collaboration. Thousands of individuals and businesses use it to connect to Windows computers remotely.

Its legitimacy should not be confused with the fraudulent activities of scammers who misuse remote desktop software. Similar to other remote access applications, UltraViewer is a tool. Whether it is used safely depends on the person operating it.

Microsoft also warns about tech support scams, where scammers may ask users to install remote access software to gain control of their computers.

If someone claiming to represent a bank, government agency, or technical support company asks you to install UltraViewer unexpectedly, verify their identity before granting remote access.

Don’t know what remote access is? Check my Remote Desktop vs Remote Access comparison guide.

Is UltraViewer a Scam? People have Concerns About it

No. UltraViewer is not a scam. It is a legitimate remote desktop application used for remote support, troubleshooting, and collaboration.

However, scammers sometimes misuse UltraViewer and similar remote access software to trick people into giving them control of their computers. This is a social engineering attack, not a flaw in UltraViewer itself.

To stay safe:

• Install UltraViewer only from its official website.
• Never grant remote access to unsolicited callers.
• Never share your connection credentials with strangers.
• Disconnect the session immediately if you suspect fraudulent activity.

UltraViewer works by establishing a secure remote session between two Windows computers connected to the internet.

Each device receives a unique Partner ID and Password. The person requesting access enters these credentials to connect to the remote computer. Once the connection is approved, they can view the screen, control the keyboard and mouse, transfer files, and communicate through the built-in chat feature.

Because the connection is internet-based, both computers do not need to be on the same local network.

The development team at DucFabulous Co., Ltd., led by CEO and founder Le Duc, consists of strategic thinkers who always consider how to improve users’ experience. Whenever they get a new idea to do so, they reinforce strategies to offer users the latest version.

The organization continuously updates the software to provide the latest optimizations. Here is a comprehensive guide on how to install UltraViewer’s latest version 6.6.127 on your PC freely.

Step 1- Access the UltraViewer Site

Firstly, you need to access the UltraViewer website to download its latest version on your desktop. I am going to install version 6.6.127. Open a new tab on your preferred internet browser and search for UltraViewer software.

Access the site, or you can access the site through this link: https://www.ultraviewer.net/en/

Step 2- Click on Download

After accessing the site, you need to click on the “Download” button right on the front. This will take you to the UltraViewer download tab, where you will have three options.

Step 3- Choose Install (EXE)

Here, you have three options: Install (EXE), Portable (ZIP) – Unsupported, and Documents & Tutorials. The first option enables you to use it to its full potential, such as complete features and multilingual support. Further, the second one doesn’t offer you such opportunities.

The third one is a guide for your convenience, like installation, usage, and purchase guides. You need to choose the “Install (EXE)” option to install it directly on your desktop.

Step 4- Access Your File Manager and Install the UltraViewer (EXE) File

Finally, you will need to provide permission for this file to make changes to your PC. Further, complete the procedure of installing UltraViewer to set it up further and improve your productivity.

If you face common remote desktop problems with UltraViewer and, after trying every fix, you are still struggling, you should consider uninstalling it.

You can uninstall UltraViewer like any other Windows application.

Method 1: Using Windows Settings

• Open Settings > Apps > Installed apps (or Apps & features on older Windows versions).
• Locate UltraViewer in the application list.
• Click Uninstall.
• Follow the on-screen instructions to remove the software.

Method 2: Using Control Panel

• Open Control Panel.
• Select Programs and Features.
• Find UltraViewer.
• Click Uninstall and complete the removal process.

Restart your computer if prompted to ensure all components are removed.

UltraViewer includes a built-in file transfer feature that allows users to send files between connected computers during a remote session.

To transfer files:

• Connect to the remote computer.
• Open the File Transfer option within the UltraViewer interface.
• Browse to the file or folder you want to send.
• Select the destination on the remote computer.
• Start the transfer and wait for it to complete.

The available transfer size may depend on the software version and license plan.

Here is a complete step-by-step guide on how to control partner devices using UltraViewer.

Step 1- Launch UltraViewer on Both Devices

Repeat the process of how to install UltraViewer latest version 6.6.127 on your partner’s device to install the application. Now, launch UltraViewer on both devices. You will see your ID and password filled in the blanks.

Step 2- Enter Password and ID

Secondly, if you are the one providing support, you need to put your partner’s ID and password into your application’s “Partner ID” and “Password” fields. Your partner simply needs to keep their application open and share those credentials with you.

Step 3- Connect to Partner

After filling up the blanks on your device, click on the “Connect to partner” option. Your partner does not need to click anything. Now, you can connect securely and start the remote session to control and manage tasks.

Step 4- Control Partner Device

Finally, you will see your partner’s device, and allow to control and conduct operations on that device. It’s what is in front of you, and for that you have made efforts.

UltraViewer offers three basic plans for its users and enables them to choose what meets their requirements.

• Lite: $3.99/month/user/device
• Professional: $5.99/month/user/3 devices
• Premium: $7.99/month/user/5 devices

Remote workers have manifold benefits, but some users don’t know what they can do with this tool. For those, I have prepared a complete guide on helpful features of UltraViewer.

Smart Chat

Have you ever gotten bored while typing similar words repeatedly? Yes, it’s quite boring to me and maybe for all writers, especially for those who have to deal with customers. If you are also one of them, then you need a permanent solution to this concern.

Fortunately, Ultra Viewer has come up with a solution to this problem by offering a smart chat feature to its users. By using this helpful feature, individuals are able to enhance their work efficiency and save time.

Chat Prompt

Chat prompts offer users the convenience of conducting new chats with their partners or customers by pressing F1.

Moreover, it works automatically to suggest sentence patterns and words while chatting based on your typing history, and you only need to press Tab to adopt them. While it may feel like an advanced AI is at work, UltraViewer actually achieves this through smart, built-in predictive text algorithms.

Closing the chat window immediately is also very easy. When you are done with your partner, just press F1, and the chat window will disappear. Chat history is also important for company employees; therefore, the platform has a system to save chats in text automatically.

File Transfer

Doing remote work is not easy because connection problems and access to files may hinder the working process. Internet connection may be a genuine concern for remote workers, but file management and transfer is not so difficult.

UltraViewer enables users to send and receive files under 1GB of data efficiently with its free version, but premium versions offer 2GB to 8GB transfer.

Individuals have alternative ways to send and receive large data files to another system, like email and more. However, those methods often run into strict email attachment size limits, whereas UltraViewer’s premium versions let you easily transfer massive files directly through the interface.

If you are interested in buying its premium version, then you should choose the one that meets your requirements.

Turn On Remote Desktop

With the use of UltraViewer, users will have the capability to turn on their remote desktops to improve their productivity.

Whether your computer is at home or in the office, you can work remotely to get the desired results. UltraViewer also supports a hardware feature called Wake-on-LAN (WoL). This means that if the remote computer is asleep, it can be woken up remotely using a magic packet sent over the network, provided your motherboard supports it and has been configured beforehand.

This type of flexibility allows users to enhance their working capability along with their proficiency without any interruption. Moreover, it enables users to save costs on energy waste and save things that could be essential to the company.

Online Contact

Whether you are a technician or a remote employee managing customer support, Online Contact will help you perform tasks easily. You will not need to ask thousands of customers to send you an ID and password to connect every day.

Further, you just have to know how many users are using the Online Directory of UltraViewer to get all the information about them. This will enable you to search for the person you need to contact, get information, and start a conversation.

Pros and Cons of UltraViewer

If you are facing some issues with the tool, then you are free to make use of its alternatives. For your convenience, I have compiled a list of some of the best UltraViewer alternatives.

1. TeamViewer

Firstly, I have decided to add TeamViewer to the UltraViewer alternatives because of its ability to make connections in seconds.

This amazing tool allows you to control your partner’s PC like you are operating it directly. It supports Windows, Android, iPhone, and Mac without breaking the bank.

2. AnyDesk

AnyDesk has become a standout software for users to control and manage another PC remotely and efficiently. It provides users with fast, security-focused, and intuitive methods to make connections with a PC.

Whether you are a business entrepreneur or a freelancer, this software will provide you with various opportunities to connect with PCs. In this way, it has become one of the most potent UltraViewer alternatives.

3. RealVNC

What does a user dream of while using a remote desktop connecting software? Yes, users dream of convenience and comfort while using the software, and RealVNC fulfils their demands.

It provides them with cost-effective, secure remote support and access to their computers even by using a smartphone. Moreover, it serves as one of the best UltraViewer alternatives.

4. Duet Display

Duet Display has become a potent UltraViewer alternative in the realm of Apple users because it can transform an iPad into a high-performance secondary touchscreen display or drawing tablet for a Mac or PC.

Further, Apple users have the capability to transform small devices into extended displays for multitasking and enhancing their productivity.

5. RemotePC

You know what? UltraViewer doesn’t support Apple and Linux PCs. Therefore, Apple and Linux users are seeking UltraViewer alternatives to control their PCs remotely, and RemotePC is the perfect choice.

By using RemotePC, users can control their Mac and Windows PCs even from their smartphones, whether iOS or Android. Its real-time remote control feature offers users a convenient and comfortable remote control environment.

UltraViewer is a remote access software that allows people to control and connect computer systems remotely. It offers three fundamental pricing plans for its users, providing beneficial features like transferring large data files and documents.

Only Windows users with Windows 7, 8, 10, or 11 can access this software to control and connect multiple devices. I have elaborated on its helpful features in the above section, which you can read to know what it offers.