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AmazonHow To Guide

How to Connect Alexa to WiFi After Reset or Move

Having trouble connecting the Amazon Alexa to Wi-Fi after a reset or move? Here is the quick fix you need.

Alexa is a voice-controlled assistant that functions in the Echo devices, such as the Echo subwoofers, Echo Smart Speaker, and more. It can answer your questions, play music, and even control the smart gadgets you have at home.

For Alexa to work properly, it needs to be connected to a Wi-Fi network. However, if you have changed your Wi-Fi password or reset it, you will need to connect y our Echo device to the network manually. If you don’t know how to do that? Don’t worry.

In this guide, I’ll explain how to connect your Amazon Alexa Echo device to Wi-Fi after resetting it or moving to another network. 

Why Does Alexa Lose Wi-Fi Connection?

Your Alexa device can lose the saved Wi-Fi connection due to a number of reasons. Some of the most common reasons are:

  • Factory Reset wipes saved Wi-Fi info: For instance, your Alexa isn’t working properly, or you noticed a bug, then you might reset it to get things fixed. This process removes all the personal data, settings, and home connections.
  • Moving to a new location: If you’ve moved to a new home, office, or any other place, Alexa won’t automatically connect to the new Wi-Fi network. You need to manually add this new network to your device to get it working smoothly.
  • Changing your Wi-Fi router: Similarly, if you just replaced your old Wi-Fi router with a newer one, Alexa won’t recognize it as a saved network.

What You’ll Need Before Connecting Alexa to Wi-Fi?

Before trying to connect your voice assistant, Alexa, make sure to have the following items accessible to you:

  • Your Amazon Alexa Echo device
  • Wi-Fi network name (SSID) and password
  • Alexa app installed on your smartphone

Prerequisites to Connect Alexa to Wi-Fi

Plug in your Alexa: Use the original power adapter and connect directly to a wall outlet for a reliable setup.
Watch for the orange light: The ring turns blue, then orange, indicating Setup Mode.
No orange light? Hold the Action button (dot) for nearly 10-15 seconds until the orange light appears. Now you’re in setup mode. 

How to Connect Alexa to Wi-Fi?

Here is the step-by-step guide on how you can connect your Alexa device if you’ve reset it or you’ve reset the wifi network itself. (This method works for both scenarios)

  • Open the Alexa app on your smartphone and sign in to your Amazon account. (If you already signed in, move to step 2.)
Open the Alexa app on your smartphone and sign in to your Amazon account.
Alexa App Login
  • Navigate to the Devices icon on your screen.
Devices icon on Alexa Mobile App
Devices option on Alexa App
  • Select your device type.
Select your device type - "Echo & Alexa" or "All Devices"
Choose the device type on Alexa App
  • Find your Echo device on the list.
Find your Echo device on the list
Finding Echo device on the search
  • Open the device’s settings page.
Open the device’s settings page
Settings option on Alexa App
  • Look for the Wi-Fi network option and tap Change.
Look for the  Wi-Fi network option and tap Change
Wi-Fi network option and tap Change on Alexa App
  • Select your desired Wi-Fi network and enter its password.
Select your desired Wi-Fi network and enter its password.
Wi-Fi network and enter its password on Alexa App
  • Within a few seconds, your Echo device will connect to the new Wi-Fi network. Once connected, Alexa will say: Your Echo is now connected to WiFi.
Within a few seconds, your Echo device will connect to the new Wi-Fi network
A notification about the successful connection.

So that’s how you can easily connect your Alexa with a Wi-Fi network.

Troubleshooting When Alexa Doesn’t Connect

Under normal conditions, Alexa devices can be connected by following the above method. But if it still doesn’t connect, you can try the following troubleshooting tips:

  • Move your devices for better signals.
  • Switch to the 2.4GHz Wi-Fi band in the router settings.
  • Reduce the number of connected devices to your router.
  • Check if your network name and unhide it.
  • Update your router’s firmware.
  • Update your Amazon app.
  • Make sure to allow your location access to the Amazon app.
  • If nothing helps, contact the support. 

Final Thoughts

If you follow all the important steps, connecting your Alexa device after a reset or move is simple. Just turn your device to the setup mode, follow the above steps, and you’ll get things fixed for you easily. 

I hope this method helps you connect Alexa to Wi-Fi, so you can listen to your favorite tracks and command Alexa from the comfort of your couch.

People Also Ask

Why does my Alexa keep saying it can’t connect to my Wi-Fi?

Make sure you entered the correct WI-Fi password. Otherwise, you can try switching your Wi-FI to the 2.4GHz band, which is more compatible than the modern 5GHz band.

What should I do if Alexa won’t connect to Wi-Fi after a factory reset?

Restart your router and Echo, ensure you’re using the correct password, and retry setup in the Alexa app.

Can I change Alexa’s Wi-Fi network without resetting the device?

Yes, use the Alexa app’s Wi-Fi Network or Change Wi-Fi option without performing a factory reset.

Why is my Echo not showing the orange setup light for Wi-Fi connection?

Hold the Action button until the orange light appears to re-enter setup mode.

Do I need the Alexa app on my phone to connect Alexa to a new Wi-Fi network?

Yes, the Alexa app (iOS or Android) is required to complete the connection process.

Fawad Malik

Fawad Malik Technology geek by heart, blogger by passion, and founder of nogentech.org, He regularly explores ideas and ways how advanced technology helps individuals, brands and businesses survive and thrive in this competitive landscape. He tends to share the latest tech news, trends, and updates with the community built around Nogentech.

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